Following the release of Switch's 5.0 update on March 12, it seems that some users of third party docks have been losing save game data and, more worryingly, are no longer to turn their consoles on at all. After all, it is an opportunity to warn customers regarding the dangers of purchasing alternative and usually more affordable third-party accessories. Yet, it seems the error could be caused by the hardware manufactured by companies other than Nintendo.
According to Kotaku, Nyko is "aware of the issue some Portable Docking Kit owners are facing after updating the firmware on their Nintendo Switch to version 5.0".
According to reports, Nintendo informed its users that save files affected by the issue can not be recovered. Unfortunately, Nintendo isn't so enthusiastic about expanding its dock's capabilities or at least certifying third-party accessory makers. Kotaku, a video game website, contacted Nyko about the affected systems.
"We believe it is related to the way the Switch handles AV output for an external TV/monitor while the console is docked on the Portable Docking Kit", explained a representative from Nyko.More news: Tim Cook says Facebook needs to be regulated
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Sean said a support rep told him, "Nintendo has received multiple calls about the devices being completely bricked and is offering to fix the device if it is under warranty". "They might not work at all with our game systems, and they could have compatibility problems with certain games, the Nintendo Switch system itself, and other licensed accessories and peripherals", it said.
At this point, it appears that the ball is in Nyko's (and FastSnail's) court despite having worked flawlessly up until firmware 5.0.
I'm into it! Level-5 makes some fantastic stuff, including the recently released Ni No Kuni II, so I'm always following them as closely as I can. It has yet to be confirmed if the new software can fix the bricking issue. Since the Switch's launch a year ago, a number of companies have produced docks that plug into televisions and let you play on a big screen.
Oftentimes, these products are priced cheaper than the official accessories. The company is also using the opportunity to advise consumers to only buy first-party accessories.